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Cosyfloor™ Underfloor Heating Mats
ECOFLOOR™ Underfloor Heating Cable Kits
ECOMAT™ Carbon Film Underfloor Heating Elements
Underfloor Heating Accessories
 
 

CARRIAGE & PACKING & RETURNS POLICY

COST

a) Delivery throughout mainland UK is free on orders over £300 shipped in single consignment.

b) A charge for carriage and packing to destinations outside mainland UK is applied to orders of any value.


METHOD OF DESPATCH

All orders are despatched by a recognized road carrier or courier unless otherwise agreed.


TRANSIT TIME

The service used, unless otherwise agreed, is overnight/next working day delivery.

Timed next day deliveries can be arranged as follows.  These apply to any value order throughout mainland UK.

Extra to Standard Charges

    before 09.00 am...............£35.00
    before 10.30 am...............£20.00
    before 12.00 noon............£10.00
    Saturday am.................... £35.00

NOTE: We cannot be held responsible for the carrier not delivering on time.


RECEIPT OF CONSIGNMENT

All deliveries by the carrier must be signed for.  If there is no one at the destination to receive the goods, the consignment will not be delivered and a card will be left advising what action should be taken.


SAME DAY DESPATCH

To ensure same day despatch for “ex stock” items, orders must be received by 2 pm.


RETURNS

Any goods not required, for any reason, may be returned within 14 days from receipt, at customer’s cost, for full credit (excluding carriage and packing charges) providing they are received in perfect condition and suitable for re-sale.  To qualify, demista™  Bathroom Cabinets must be returned in the original packing.

This policy does not apply to “non standard” products.
 

 

 
 
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2014 Cosyfloor™ (A division of Aztec Europe Ltd.)
Queensway Industrial Estate, Glenrothes , Fife, KY7 5QF